- You may return eligible items for a refund within 14 days of receiving your original order.
- Items that are damaged due to wearing and/or uncareful trying are not considered faulty.
- Please note that the goods are your responsibility till they reach us. So, please make sure it’s packed up properly and does not get damaged on the way.
- Given the fact that in rare cases, some manufacturing defects can be detected, each and every item is well-inspected before shipping to our customers, and in the case of receiving it as a return as well, to guarantee a convenient service level to our customer.
- The original invoice must be included with the returned item/s.
- Refund may take from 10 to 15 business days from the date we receive the returned item/s
Return Fees in Kuwait
- Purchase delivery and return home-collect fee inside The State of Kuwait is 3 KD. All you have to do is prepare the package and the purchase receipt, and give them to the courier representative.
- The refund process may take up to 10 business days, after the returned product is received by us. The sum of 20KD will be deducted from your refund value as return shipping fees.
If you have any comments, complaints, or inquiries, please contact our Customer Service Team at firstname.lastname@example.org or you can contact us on +965 50808880